Knockhatch Ski Centre Bookings
Please make your enquiry here
Alternatively, you can get in contact using the details below.
Office: 01323 442051

Know Before you Go - Covid-19

Knockhatch Ski and Snowboard Centre is open again!


The team are so grateful for your patience and support for our family business during these unprecedented times.
Knockhatch Ski and Snowboard Centre is following all Government guidelines and is constantly reviewing and updating practices in the light of official advice.

Planning your visit

How to book tickets

Everyone wishing to visit for open practice, lessons and Ringo-ing will need to book their lesson/session online in advance. Tickets will NOT be available to purchase at the Centre. If you miss your time slot then your lesson/session may not be forfeited with no refund given. To make a booking click here.

Can we meet in groups?

You are welcome to meet in groups at the Centre.

What will be open?

  • Coffee vending machine
  • Toilets

Payments, card or cash?

We ask that all customers use contactless payment methods across the Ski and Snowboard Centre wherever possible.

Gift Vouchers

If you have a Knockhatch Gift Voucher that expired during the time we were closed, we will extend the expiry until 30th April 2022.

Parking

We ask that you park sensibly, leaving at least one bay space between cars, and respect the space of other visitors.

Will I need to wear a face mask?

Face masks are recommended to be worn in all indoor areas but are not compulsory.

Safety Measures

  • If you are showing any Coronavirus symptoms, please stay at home and call NHS 111.
  • If you show any signs of Coronavirus symptoms while you are at the Centre, please inform a member of the management team and make your way home and call NHS 111.
  • Please take responsibility for your own social distancing whilst at the Centre.
  • Make sure you wash your hands regularly and use the hand sanitiser stations around the Centre. We would also advise you bring your own sanitiser with you as well.
  • Children must be supervised at all times.
  • Adhere to our signage and recommendations with regard to your safety and the safety of our staff.
  • Use contactless payments wherever possible.
  • Refrain from touching fences.
  • Be patient and kind to our staff. If you have any concerns during your visit, please ask to speak to a member of the management team.

First Aid

We will continue to provide first aid to visitors but we will ask parents/guardians to administer minor first aid to their children themselves. Of course, we will provide the plasters, wipes, ice packs etc… along with guidance and support. Where visitors require assistance with more substantial first aid, our first aiders will be required to wear mask and gloves.

If you show any signs of Coronavirus symptoms while you are at the Centre, please inform a member of the management team and make your way home and call NHS 111.

Hands. Face. Space.

Washing your hands

While coronavirus is not likely to survive for long periods of time on outdoor surfaces in sunlight, it can live for more than 24 hours in indoor environments. Washing your hands with soap and water for at least 20 seconds, or using hand sanitizer, regularly throughout the day will reduce the risk of catching or passing on the virus.

Covering your face

Coronavirus is carried in the air by tiny respiratory droplets that carry the virus. Larger droplets can land on other people or on surfaces they touch while smaller droplets, called aerosols, can stay in the air indoors for at least 5 minutes, and often much longer if there is no ventilation. Face coverings reduce the dispersion of these droplets, meaning if you’re carrying the virus you’re less likely to spread it when you exhale.

Making space

Transmission of the virus is most likely to happen within 2 metres, with risk increasing exponentially at shorter distances. While keeping this exact distance isn’t always possible, remaining mindful of surroundings and continuing to make space has a powerful impact when it comes to containing the spread.


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Know Before you Go - Covid-19